Let’s Talk About Your Privacy
This Privacy Policy describes the policies and procedures of Firmlever (“Firmlever”, “we”, “our”, or “us”) on the collection, use, and disclosure of your information on www.firmlever.com (the “Site”) and the services, features, content, or applications we offer (together with the Site, the “Services”).
We receive information about you from various sources, including: (i) if you register for the Site and the Services through your user account (“your Account”); (ii) your general use of the Services; and (iii) from third-party websites and other services. All defined terms not defined herein shall have the meaning ascribed to them in our Terms of Service.
What Does Our Policy Cover?
This Privacy Policy covers Firmlever’s processing of Personal Data that we gather when you are accessing or using the Services. “Personal Data” refers to any information that can be used to individually identify a person.
This Privacy Policy also applies to Personal Data that we receive from our business partners, vendors, or third-party service providers. This Privacy Policy does not apply to the practices of third parties, websites, or applications that Firmlever does not own or control. While we strive to work with partners that respect your privacy, we encourage you to review their privacy policies independently.
What Personal Data Does Firmlever Collect?
We collect Personal Data from three main sources:
Directly from You: When you provide us with Personal Data, including but not limited to:
First and last name
Email address
Billing zip code and/or country of residence
Third-Party Sources:
Account Integrations: Third-party services like social media login options (e.g., Facebook, LinkedIn) may provide us with your public profile information, subject to their policies and your settings.
Advertising Partners & Analytics Providers: Third parties provide insights into your interactions with our Site and Services.
Service Providers: Partners who assist with marketing, fraud prevention, and customer support.
Automatically Collected Data: When you interact with our Site or Services, we collect:
IP address
Device identifiers
Browsing activity (e.g., pages viewed, time spent)
Transaction history
Cookies and tracking technologies (see Cookies section below).
By providing Personal Data about others to Firmlever, you represent that you have authority to do so.
Cookies and Tracking Technologies
We use Cookies and similar technologies (e.g., pixel tags, JavaScript) to analyze trends, personalize content, and improve our Services. These may include:
Essential Cookies: Required for basic functionality.
Functional Cookies: Remember preferences and settings.
Performance/Analytical Cookies: Track usage to enhance user experience.
Retargeting/Advertising Cookies: Deliver targeted ads based on your activity.
To manage cookies, adjust your browser’s preferences. For more information, visit www.allaboutcookies.org.
How Do We Use Your Personal Data?
We process your Personal Data to:
Operate, improve, and personalize our Services
Provide customer support and respond to inquiries
Process payments via Stripe
Send service updates, offers, and communications
Ensure security and prevent fraud
Analyze user activity for product enhancements
Identify trends and create statistical reports for internal use
Enforce our Terms of Service
Pitch Your Firm Podcast
If you participate in Firmlever’s Pitch Your Firm podcast (or similar initiatives), we reserve the right to use any data collected before, during, or after the show for purposes including:
Publishing, promoting, and distributing podcast content
Including data insights in our Services, databases, or promotional materials
Identifying trends and highlighting firms for industry benchmarks By participating, you consent to this use of your data.
How and With Whom Do We Share Your Data?
We share Personal Data with trusted third-party vendors, including:
Payment processors (e.g., Stripe)
Analytics providers
Marketing platforms
Hosting and infrastructure providers
Customer support tools
Fraud prevention service providers
We may also share your data to comply with legal requirements, enforce our Terms of Service, or protect Firmlever’s rights. Additionally, we may share aggregated or anonymized data that does not directly identify you for research, marketing, or other purposes.
If we are involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred as part of the transaction. We will notify you before your Personal Data is transferred and becomes subject to a different privacy policy.
Transfers of Personal Data
If you reside outside the United States, please note that your Personal Data will be transferred to and processed in the U.S. By using the Services, you consent to this transfer.
Data Retention
We retain your Personal Data for as long as your account is active or as necessary to provide the Services. We may retain information for legal obligations, dispute resolution, product improvement, and fraud prevention. Afterward, we may retain aggregated, anonymized data for statistical purposes.
Your Privacy Rights
If you reside in the EU, UK, or other applicable regions, you may have additional rights:
Access: Request details of your Personal Data.
Rectification: Correct or update your Personal Data.
Erasure: Request deletion of your Personal Data.
Restriction: Limit the processing of your data.
Portability: Receive your data in a machine-readable format.
Objection: Object to processing for certain purposes, like marketing.
To exercise these rights, email privacy@firmlever.com. We will respond within a reasonable timeframe, as required by applicable law.
Do We Store Children’s Data?
No. Firmlever does not knowingly collect Personal Data from individuals under the age of 16. If we learn of such data collection, we will delete it promptly.
Security Measures
We implement appropriate technical and organizational measures to safeguard your Personal Data. These include encryption, secure data storage, and access controls. However, no system is 100% secure, so we encourage you to protect your password and account access.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. If we make significant changes, we will notify you via email or by posting an updated version on our Site. Your continued use of the Services constitutes acceptance of the revised policy.
Questions? Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Firmlever
Email: privacy@firmlever.com
Address: 228 Park Ave S, PMB 96490, New York, NY 10003-1502